focus consulting


Working as One: Fundamental Conversations That Build Cooperation & Get Results, Christine C. Williams, Dallas: Brown Publishing, 2007.

Publications & Studies:

Veterans Health Administration Office of Information Intra Communication and Culture Report of Findings, 2004 by Christine Williams.

Veterans Health Administration Office of Information Project Communications Guidebook, 2003 by Mary Ann Tatman, Christine Williams, Richard Zucco.

National Veterans Health Administration Leadership Study--Leadership for Total Quality Improvement Implementation:  A Study of Best Practices, 1996 by Christine C. Williams and Barbara Hebert Snyder.

Veterans Health Administration Total Quality Improvement Implementation:  Education & Training (Reference/Instructional Document) 1995 by Christine Williams and Lynn Ward.